How long does my order take to ship?

Each of my pieces is lovingly handmade to order, so it takes about 3-4 weeks from the time of purchase to reach you. This includes several steps in the process: carefully building the piece, letting it dry fully, a bisque firing, glazing, and then a high firing to finish it off. It’s a time-consuming process, but every step is done with care and attention to detail—so it’s absolutely worth the wait! I use UPS Ground for most of my orders.

Do you offer international shipping? 

At the moment, I don’t offer international shipping, but it’s something I plan to introduce in the future. Stay tuned, and I’ll update my shop once I’m able to ship globally!

How is your shipping calculated?

I charge a flat rate of $12.50 plus $1 per additional item to cover carrier fees, insurance, packing supplies, and handling. Insurance ensures that if your item is damaged in transit, I can file a claim for a refund or create a replacement for you. If the actual shipping cost exceeds what I charge (especially for Hawaii or Alaska), I’ll send an invoice for the difference. Let me know if you have any questions

What is your return policy? 

I do not accept returns or exchanges, as each piece is made to order with care. However, if your item arrives damaged, please contact me within one week of delivery. I will be happy to offer a full refund or replace the item at no additional cost to you, depending on your preference.